• Multilingual support
• Technical support
• CX strategy & design
• Inbound & outbound sales
• CX analytics
• CX outsourcing
• AI bots
• IT outsourcing
• Business process outsourcing (BPO)
• Data and Analytics
Cairo929 is more than just a company – we're a passionate team of professionals of Ex Amazonians, Ex Mercedes, Ex Porsche & Ex Google who had been working across the globe from the metropolises to very small remote villages who decided to be based in Cairo and bring unique blend of diverse experiences ,global perspectives, wealth of expertise and Innovation to the table.
Egypt, has a large pool of more than 500k graduates yearly from 100+ universities considered as the largest talented workforce in north Africa and the Middle east proficient in various languages including German, English, French, Japanese, Korean, Spanish, Italian, Dutch and more.
Egypt's cultural affinity and historical connections since 3000 years B.C with Europe, the Middle East, and Africa facilitates smoother communication and understanding between agents and customers from these regions. Appealing Accent: 85% of European and American clients often find the Egyptian accent in foreign languages charming and pleasant. This positive perception can enhance customer interactions and satisfaction. At Cairo929 we don't just navigate through cities – we navigate through people, cultures, dialects and local language of markets.
Egypt offers a significant cost-effective advantage for contact center services, with competitive pricing compared to traditional nearshore destinations in Eastern Europe and Latin America. The country benefits from relatively lower labor costs while maintaining high-quality service standards, making it an attractive option for companies looking to optimize customer support operations without sacrificing service excellence.
Egypt has made significant investments in its telecommunications and IT infrastructure, ensuring reliable and high-speed connectivity essential for CX operations. With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations
The country falls within a favorable time overlap (GMT+2) with major key markets like Europe, middle east and the United States, enabling seamless communication and smoother real-time allowing for better alignment with customers' business hours.
Cairo929 envisions a world where businesses overcome digitalization obstacles efficiently and cost-effectively. Originating from our extensive observation of diverse markets, we recognize the challenges that corporates and medium enterprises face in digital transformation. Our vision is to provide these businesses with the most efficient tools through outsourcing to Cairo 929, saving them headache, time, and money.
We believe in empowering third-world citizens by offering competitive salaries, opportunities to develop their skills, and fair working conditions. By serving primarily first-world countries, we aim to build bridges between cultures and people, fostering collaboration and mutual growth instead of division.
Our mission is to attract the highest caliber employees in the market who possess a long-term perspective and an unrelenting energy to learn and treat every day as a day one for growth. We are committed to fostering a safe financial environment where our team can develop themselves both personally and professionally.
We prioritize hiring individuals based on their energy and potential rather than solely on their university degrees or previous work experiences. Our employees are capable of analyzing, designing, and implementing innovative solutions to digitalize your company. We believe that by investing in talented, motivated individuals, we can drive forward-thinking and transformative changes within your organization.